Welcome to Studio924 Creations! All of our items are specially handcrafted, made with care and are also inspected by our Quality Control Team before shipment. However, we do understand that sometimes things happen during and after shipping. Please see our following policy regarding Refunds, Warranties, and Returns & Exchanges:
Currently, we do not offer any refunds on products. If your product has been damaged during shipping, please contact us right away, and we’ll get a new product sent to you as quickly as possible!
We offer a 30 day warranty on your product from the time of purchase. If your product is damaged or compromised in any way, we’d be happy to replace it upon return of the damaged goods. The warranty does not apply to lost or stolen goods.
Returns & Exchanges
We understand that sometimes pictures of our products don’t always reflect the actual colors of the products due to varying calibrations from computer monitor to monitor. If your product is not what you expected, we’d be happy to switch it out with a different product of your choosing. You would just need to contact us and return the original purchase, and we’ll get you a new one right away. Returns & Exchanges may only be made within the first 5 days of receipt of goods. Please contact right away if you know this is a product that you’ll want to exchange!